CORPORATE CITIZENSHIP

Known for these products, the Group promotes and shares progress in all its aspects: economic, environmental, social and cultural.The Group is thus committed to developing a culture of prevention in order to control all risks in the areas of health, safety and the environment.

COMMITMENT AND PROFESSIONNALISM

It’s being able to get involved and mobilize to achieve or exceed the expected performance. Everyone is called upon to assume fully its commitments to the customers and internal and external partners, in accordance with the Group’s code of ethics. Our concern is to provide our customers and consumers with quality products. We must show professionalism, i.e. a certain competency requirement.

PROACTIVITY

Anticipating the needs of the markets and responding quickly to their demands and to any events, are an absolute necessity. Proactivity implies simplicity, both in the company organization and employees’ behaviour.Being proactive also means being mobile, making an unswerving commitment to the necessary reforms and being ready to adapt.

TEAM SPIRIT

We develop team spirit, know-how sharing and solidarity, both internally and with our stakeholders. The power of teamwork is the watchword behind our approach towards excellence.

CUSTOMER FOCUS

Customer satisfaction is the primary objective and our line of action. We must constantly do our utmost in:

• Listening to our customers, anticipating and understanding their requirements, and meeting their needs by being available and responsive;
• Contributing to their success through the actions we undertake and the personalized services we offer them

HUMAIN CAPITAL DEVELOPMENT

Making the most of the Group’s women and men means providing the conditions for everybody to succeed, and recognizing results.

Collective performance depends on the quality of each individual. We make the outside world aware of the Group’s capacity to develop its human capital.